19 Acton Park Estate, London W3 7QE, UK

Frequently Asked Questions

We take our environmental responsibilities seriously and have been working closely with our suppliers as well as packaging companies to improve the sustainability of our packaging.

We have relaunched our Organic Atlantic Sea Vegetables with the addition of some new products in compostable inner bags and recyclable outer boxes.

We have also relaunched our Organic Japanese Teas in plastic free teabags that are compostable and outer packaging that is recyclable in the paper waste stream. 

Yes, the new tea bags that we have launched are plastic free as well as staple free and compostable. Information on the packaging and how to dispose of it is clearly indicated on the boxes (both outside and inside!).

If you have tea bags in our previous packaging format (loose tea bags in foil pouches) these contain plastic polymers and are not biodegradable or compostable. Please dispose of these in your general household waste.

We've been hard at work with our producer to improve the packaging of your snacks. We have listened to your feedback and removed the plastic tray from the individual packs, saving 4.5M trays, which is equivalent to 17.5 tonnes of plastic. As an extra step, the multipack outer bag has also changed to a recyclable paper-based material.

We are taking a good look at this possibility with the help of our suppliers. Our products remain stable over a shelf-life that is longer than what the packaging suppliers that have developed compostable films can currently guarantee. We must ensure we can maintain the food safety and quality standards that come with our brand promise (and are required by law!) so our first task is to carry out thorough testing.

In the meantime, we are switching to recyclable plastic film for some our product ranges.

The tofu cartons are equivalent to Tetrapak cartons and can be recycled wherever drinks cartons are collected for recycling.


No. We do not allow BPA in the packaging that we pass onto our customers.

No. The fruit puree pots are made of aluminium coated with food grade plastic polymer lining. There is no contact between the food product and the aluminium layer at any point during the production process. Furthermore, the packaging is fully compliant with EU food safety regulations.

The following product ranges are in glass jars and tins which are fully recyclable in most areas of the UK: Coconut Specialities (Coconut Water, Coconut Milk and Coconut Oil), Pasta Sauces and Passata, Bio Kitchen Vegetables, Pulses and Peanut Butter, Sea Salt, Fruit Spreads, Amazake Desserts & Malt Syrups.